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General
Welcome to VEVArx. By accessing our website (vevarx.com) and purchasing our products or services, you agree to be bound by the following terms and conditions.
Please read these terms carefully before using our website or engaging in a transaction.
Regulatory Disclosures and Patient Acknowledgement
By using the VEVArx platform and purchasing a product or service, you acknowledge,understand, and agree to the following:
● Distinction Between Services
VEVArx provides a platform for telehealth consultations with licensed healthcare providers. Based on this consultation, you may be prescribed the following medications:
1. Compounded Medication Program: A program that includes a compounded drug formulation prepared and shipped by an independent, state-licensed compounding pharmacy.
2. NAD+
3. Sermorelin
4. Glutathione
● Status of Compounded Medications
You explicitly understand and acknowledge that compounded medications are not FDA-approved. The U.S. Food and Drug Administration (FDA) does not review compounded drugs for safety, efficacy, or quality. While prescribed by a licensed
healthcare provider based on their professional medical judgment, these drugs have not undergone the same rigorous testing and approval process as FDA-approved drugs.
● Branded Medication Fulfillment
VEVArx is not a pharmacy. VEVArx does not manufacture, compound, dispense, or fulfill any prescription medications.
● All prescriptions are processed and fulfilled exclusively by licensed third-party
pharmacies. These pharmacies are solely responsible for the preparation,
compounding (if applicable), and dispensing of medications in accordance with
applicable laws and regulations.
● Please note that branding, labeling, and packaging may differ from the VEVArx website, as prescriptions are fulfilled by independent pharmacy providers.
● If you have questions regarding your medication, including its preparation or fulfillment, please contact the dispensing pharmacy directly.
● No Claims of Equivalence
You understand that any compounded medication you may be prescribed is not a "generic" version of an FDA-approved drug and should not be considered as such. VEVArx makes no claims that its compounded formulations are equivalent to,
have the same active ingredient as, or will produce the same clinical outcomes as any FDA-approved drug.
● Patient Responsibility
You agree that you have been given the opportunity to ask questions regarding your treatment and that the decision to move forward with any prescribed medication is based on the medical judgment of your provider and your informed
consent.
Products and Services
VEVArx specializes in providing Telehealth consultations and appointments for GLP-1 and Tirzepetide prescriptions. Our services include:
● Initial Consultation - GLP-1
Originally priced at $179, currently offered at $199 for the first month. This package includes the Telehealth consultation, prescription, GLP-1 medication, shipping, and ongoing medical support if needed.
● Follow-Up Consultation - GLP-1
Priced at $299. This package includes the Telehealth consultation, prescription, GLP-1 medication, shipping, and ongoing medical support if needed.
● Initial Consultation - GLP-1 + GIP
Originally priced at $259, currently offered at $349 for the first month. This package includes the Telehealth consultation, prescription, compounded Tirzepatide medication, shipping, and ongoing medical support if needed.
● Follow-Up Consultation - GLP-1 + GIP
Priced at $399. This package includes the Telehealth consultation, prescription, compounded Tirzepatide medication, shipping, and ongoing medical support if needed.
Legal Restrictions
Our products and services are available only within the 50 states of the United States of America. We are not authorized to sell or ship to any other territories or countries. Any sale outside the U.S. is strictly prohibited.
Cancellation & Refund Policy
VEVArx is committed to transparency and fairness in all aspects of our service. Please carefully review our cancellation and refund policy below.
Cancel Anytime
You may cancel your VEVArx plan at any time, with no cancellation fees. To cancel, log in to your patient portal at portal.vevarx.com.
Before You Are Approved
Your card is not charged until a licensed provider approves your treatment. If you cancel before approval, or if a provider determines you are not medically eligible for treatment, you will not be charged.
Month-to-Month Plans
Month-to-month plans renew automatically every month. To avoid being charged for the next month, cancel at least 5 days before your next renewal date.
Quarterly Plans
Quarterly plans are billed every 3 months and renew automatically. Cancelling stops your next renewal, and you keep access to your current plan through the end of the 3-month period you have paid for. Quarterly plans are not eligible for partial refunds for unused months once your medication has been dispensed.
Refund Eligibility
● Cancelled after approval, before your order is sent to the pharmacy: You will receive a refund of the amount paid, minus a $25 provider consultation fee.
● Billing errors: A full refund will be issued if a billing error occurred due to a processing mistake by VEVArx, such as a duplicate or incorrect charge.
● Damaged or incorrect orders: If your medication arrives damaged, incorrect, or with a temperature issue, contact us within 48 hours of delivery and we will work with the pharmacy to make it right.
Non-Refundable Situations
Compounded medications are prepared specifically for each patient and cannot be returned or resold once they have been dispensed by the pharmacy. For that reason:
● Orders that have already been sent to the pharmacy or shipped are not refundable.
● Supplements: Once an order has been processed, it is non-refundable, as these products are tailored to each individual’s treatment plan and cannot be restocked or reused for safety and compliance reasons.
● Subscriptions cancelled after a charge has been processed: Cancellation will prevent future charges, but charges for orders already sent to the pharmacy are non-refundable.
If information that would have disqualified you from treatment was knowingly omitted or misrepresented during your intake, you will not be eligible for a refund.
Refund Request Requirements
To request a refund under eligible conditions:
● The request must be made within 28 days of the original payment date and be submitted in writing to info@vevarx.com or our physical mailing address.
● Damaged or incorrect orders must be reported within 48 hours of delivery.
Price Match Guarantee
If you find a lower price for the same treatment before you buy, VEVArx will match it. To qualify:
● The other company must be a licensed U.S. telehealth provider that prescribes through a licensed U.S. pharmacy.
● The offer must be for the same compounded medication and the same plan length (monthly or quarterly).
● Prices are compared all-in, including the provider visit and shipping.
● The price must be publicly listed and available to new patients when you submit your claim. Coupon codes, introductory or first-month-only offers, membership-only pricing and insurance-based pricing do not qualify.
To claim, send a link or screenshot of the offer to info@vevarx.com or text it to (904) 902-9957 before you check out. Once we verify the offer, we will send you a checkout link at the matched price. Price matches must be requested before purchase and cannot be applied to orders already placed. If a licensed provider approves your treatment, your matched price is locked in for every renewal for as long as your plan stays active. VEVArx may verify any offer and may decline claims that do not meet these terms.
Acknowledgment
By purchasing any VEVArx product or service, you acknowledge and agree to the terms of this refund policy.
Transaction Currency
All transactions on vevarx.com are conducted in United States Dollars (USD).
Export Restrictions
VEVArx products are only available to customers residing in the 50 U.S. states. No international orders will be accepted or shipped.
Delivery Policy
Upon approval of the prescription during the Telehealth consultation, the compounded medication will be shipped within the next 48 business hours. Shipping cannot be canceled or modified after the product has been dispatched.
Consumer Data Privacy
VEVArx respects your privacy and is committed to protecting your personal information. We collect necessary information to process your order and conduct Telehealth consultations. For more details, please refer to our Privacy Policy.
Payment Security
We use industry-standard security measures to ensure your payment information is secure. VEVArx accepts the following payment methods:
● MasterCard
● Visa
● American Express
● Discover
● Klarna
We do not store any payment card details.
Promotions
Any promotions offered on VEVArx will have their own specific terms and conditions. These will be clearly outlined in the promotion details.
Governing Law
These Terms & Conditions are governed by the laws of the United States and the state in which VEVArx operates.
For Service support or assistance, text HELP to 904-902-9957 or email info@vevarx.com
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